TERMS AND CONDITIONS
Your Stellar Life, Inc.
Effective Date: March 7, 2025
By booking a session, enrolling in a program, or using resources from Your Stellar Life, Inc., you agree to the following terms and conditions. If you do not accept these terms, please do not proceed with services.
1. INITIAL CONSULTATION
You may be offered a free 20-minute online consultation. This is an opportunity to ask questions, learn about the services, and determine if we're a good fit. No therapy will be provided during this call.
Any estimated number of sessions shared is a general guideline and may change as we progress.
2. BOOKING & PAYMENTS
Sessions & Programs
All services are payable in advance, either as a one-time payment or on a monthly plan if available. Payment is required to confirm your place in any session or program.
Programs & Packages
Full details and pricing are disclosed before enrollment.
Custom coaching or Stellar Life Method™ packages with 6- or 12-month commitments are non-refundable and considered an ongoing time commitment.
If you discontinue a prepaid multi-session package early, a pro-rated refund may be issued, deducting full standard fees for used sessions.
Session Expiry: All purchased sessions must be used within 6 months unless otherwise agreed in writing. After that time, unused sessions will be forfeited without refund.
Program Pauses: For long-term programs, pauses may be requested in writing due to emergencies. Approval is discretionary, and the original timeline still applies unless agreed otherwise.
Commitment Packages: Multi-month packages are available at various commitment levels. Full pricing, payment options, and any applicable discounts are disclosed at the time of enrollment.
Paid-in-full packages are non-refundable. If you choose to discontinue early, no refund will be issued for unused months.
Monthly packages may be cancelled or paused with 30 days written notice. Pause requests are subject to approval at my discretion.
3. CANCELLATIONS, RESCHEDULING & REFUNDS
In-person sessions: Minimum 48 hours' notice required.
Online sessions: Minimum 24 hours' notice required.
Cancellations after the notice window are non-refundable.
No-Show Policy
Failure to attend without notice is considered a no-show and will be charged in full. Repeated no-shows may result in termination of services without refund.
Stellar Reset (30-Day Transformation). The session, recordings, and bonuses are non-refundable. Included sessions must be scheduled within 3 months. Bonus group sessions are offered on the dates announced at enrollment and are not available as replays.
Group Programs — General
Replays are provided; live attendance is encouraged but not mandatory. Upgraded 1:1 sessions booked as part of programs are non-refundable once completed or scheduled.
Group Programs with Immediate Digital Access (e.g., Stellar Sleep)
Programs that include immediate access to digital content, downloadable recordings, or live sessions upon enrollment are non-refundable. All sales are final. By enrolling, you acknowledge that access to program materials begins immediately upon purchase.
First Month Promise
For select eligible private packages over 3 months, Your Stellar Life, Inc. may offer a First Month Promise as described at the time of enrollment. This promise is intended to provide reassurance as you begin the process.
To qualify, the client must:
Attend all scheduled sessions during the first 30 days
Complete agreed support actions, recordings, or integration practices
Communicate openly regarding concerns or obstacles
Request review of the promise in writing within the first 30 days
If the promise criteria are met and the client feels the package is not the right fit, the sole remedy will be as stated at enrollment, which may include a partial refund, credit, or alternative support option at the discretion of Your Stellar Life, Inc.
The First Month Promise applies only to offers where it is explicitly stated and may not be combined with other promotions. No guarantee of specific results is made.
4. SESSION ATTENDANCE
Please be available at your session start time. If you're running late, I'll try to accommodate a full session, but this may not be possible due to other bookings.
5. TECHNOLOGY & CONNECTIVITY (ONLINE SESSIONS)
You're responsible for a stable internet connection and a quiet environment. If a session is disrupted on your end, rescheduling is at my discretion. If disruption occurs on my end, I'll reschedule at no additional cost.
6. CONTACT BETWEEN SESSIONS
Contact between sessions is by email, phone, or text during office hours (Mon–Fri, 8am–5pm Pacific). Messages outside these hours will be responded to the next business day. This section describes one-to-one communication between clients and Laura Kate. Automated text messages are described in Section 20.
7. HEALTH & SAFETY
Disclose relevant medical or psychological conditions.
If you're under medical or psychiatric care, you may be asked to obtain written approval from your provider before beginning therapy.
I do not work with clients experiencing psychosis or epilepsy.
Massage therapy is offered for relaxation and wellness and is not a treatment for any medical condition. Please tell your therapist about any conditions, injuries, or concerns before your session. You may ask to adjust or stop a session at any time.
8. AGE REQUIREMENTS
Our services and text messaging program are intended for adults 18 and older.
9. HYPNOTHERAPY & GUIDED VISUALIZATION RECORDINGS
Sessions, classes, and calls may be recorded for your personal use and integration, and for our records. By booking or attending, you consent to recording. Live classes and webinars will state at the start when they are being recorded.
Safety Notice: Guided hypnosis and visualization recordings are deeply relaxing and should only be listened to when you are in a safe, stationary environment. Never listen while driving, operating machinery, or in any situation that requires your full attention.
Personal Use Only: All recordings, materials, and content are for your personal use only and may not be shared, reproduced, or distributed in any form.
Community & Download Access: For group programs, session recordings will be made available for download in your private course portal. You are encouraged to download your recordings for ongoing personal use. Community access is time-limited and will close at the end of the program period as specified at enrollment (e.g., 5 weeks for a 4-week program). After this period, community access will not be extended or renewed.
10. CONFIDENTIALITY & PRIVACY
All sessions and communication are confidential unless:
- You provide written consent
- Required by law or court order
- There's a risk of harm to self or others
- Abuse of a minor or vulnerable person is suspected
- A healthcare professional requests a report (with your permission)
Occasional peer consultations may occur under full anonymity.
By using services, you agree to the terms of the Your Stellar Life, Inc. Privacy Policy available on the website.
11. GROUP PROGRAM CONDUCT
Respectful and safe participation is expected in all group programs. Disruptive, inappropriate, or abusive behavior may result in removal without refund.
12. CLIENT RESPONSIBILITY
You agree to:
- Fully engage in the therapeutic process
- Follow through on exercises, recordings, or practices between sessions
- Understand that motivation and participation are key to your success
Therapy is a collaboration and not a passive process.
13. TESTIMONIALS & SUCCESS STORIES
Anonymized success stories or comments may be used in blogs, social media, or marketing materials unless you request otherwise. Identifying details are always removed or changed.
14. PROFESSIONAL BOUNDARIES & CONDUCT
- Attend sessions sober (unless on prescribed medication)
- Respectful behavior is required at all times
Abusive, aggressive, or unsafe behavior will result in session termination and may bar future sessions, with no refund.
15. RESULTS DISCLAIMER
While I commit to using my skills and experience to support you, no specific outcomes are guaranteed. Results vary from person to person. Many people experience significant shifts; however, individual results depend on a variety of factors including participation, personal history, and readiness for change.
16. LIABILITY & INDEMNITY
You agree that Your Stellar Life, Inc. and Laura Kate McHugh are not liable for outcomes related to services, except in cases of gross negligence or malpractice. You agree to indemnify against claims or damages arising from participation.
17. GOVERNING LAW
These terms are governed by the laws of California and the United States. All disputes will be handled in California courts.
18. TERMS REVISIONS
These terms may be updated at any time. Please check back for the latest version before resuming services after a break.
19. ACKNOWLEDGEMENT & CONSENT
By booking services or enrolling in a program, you confirm that:
- You understand the scope and limitations of the services provided
- You accept that this is not a substitute for medical or psychiatric care
- You can end services at any time
- You agree to participate actively and honestly
- You've disclosed relevant personal and health information to the best of your ability
- For programs with immediate digital access, you understand and agree that all sales are final
20. TEXT MESSAGING PROGRAM
Program: Your Stellar Life Text Messages
By providing your mobile number and checking the text message consent box on a Your Stellar Life sign-up or registration form, you agree to receive recurring text messages from Your Stellar Life, Inc. at that number. Messages may include class and event reminders, links to join live sessions, and occasional updates and offers, and may be sent using an automated system. Consent is not a condition of purchase or of receiving any service.
Message frequency varies. Message and data rates may apply.
To opt out, reply STOP at any time. You will receive a confirmation message and no further texts. For help, reply HELP or email laurakate@yourstellarlife.com.
Carriers are not liable for delayed or undelivered messages. This program is available to U.S. mobile numbers and is intended for people 18 and older. Your information is handled according to our Privacy Notice, and we do not share mobile information with third parties for marketing purposes.
Your Stellar Life, Inc.
Effective Date: March 7, 2025
By booking a session, enrolling in a program, or using resources from Your Stellar Life, Inc., you agree to the following terms and conditions. If you do not accept these terms, please do not proceed with services.
1. INITIAL CONSULTATION
You may be offered a free 20-minute online consultation. This is an opportunity to ask questions, learn about the services, and determine if we're a good fit. No therapy will be provided during this call.
Any estimated number of sessions shared is a general guideline and may change as we progress.
2. BOOKING & PAYMENTS
Sessions & Programs
All services are payable in advance, either as a one-time payment or on a monthly plan if available. Payment is required to confirm your place in any session or program.
Programs & Packages
Full details and pricing are disclosed before enrollment.
Custom coaching or Stellar Life Method™ packages with 6- or 12-month commitments are non-refundable and considered an ongoing time commitment.
If you discontinue a prepaid multi-session package early, a pro-rated refund may be issued, deducting full standard fees for used sessions.
Session Expiry: All purchased sessions must be used within 6 months unless otherwise agreed in writing. After that time, unused sessions will be forfeited without refund.
Program Pauses: For long-term programs, pauses may be requested in writing due to emergencies. Approval is discretionary, and the original timeline still applies unless agreed otherwise.
Commitment Packages: Multi-month packages are available at various commitment levels. Full pricing, payment options, and any applicable discounts are disclosed at the time of enrollment.
Paid-in-full packages are non-refundable. If you choose to discontinue early, no refund will be issued for unused months.
Monthly packages may be cancelled or paused with 30 days written notice. Pause requests are subject to approval at my discretion.
3. CANCELLATIONS, RESCHEDULING & REFUNDS
In-person sessions: Minimum 48 hours' notice required.
Online sessions: Minimum 24 hours' notice required.
Cancellations after the notice window are non-refundable.
No-Show Policy
Failure to attend without notice is considered a no-show and will be charged in full. Repeated no-shows may result in termination of services without refund.
Stellar Reset (30-Day Transformation). The session, recordings, and bonuses are non-refundable. Included sessions must be scheduled within 3 months. Bonus group sessions are offered on the dates announced at enrollment and are not available as replays.
Group Programs — General
Replays are provided; live attendance is encouraged but not mandatory. Upgraded 1:1 sessions booked as part of programs are non-refundable once completed or scheduled.
Group Programs with Immediate Digital Access (e.g., Stellar Sleep)
Programs that include immediate access to digital content, downloadable recordings, or live sessions upon enrollment are non-refundable. All sales are final. By enrolling, you acknowledge that access to program materials begins immediately upon purchase.
First Month Promise
For select eligible private packages over 3 months, Your Stellar Life, Inc. may offer a First Month Promise as described at the time of enrollment. This promise is intended to provide reassurance as you begin the process.
To qualify, the client must:
Attend all scheduled sessions during the first 30 days
Complete agreed support actions, recordings, or integration practices
Communicate openly regarding concerns or obstacles
Request review of the promise in writing within the first 30 days
If the promise criteria are met and the client feels the package is not the right fit, the sole remedy will be as stated at enrollment, which may include a partial refund, credit, or alternative support option at the discretion of Your Stellar Life, Inc.
The First Month Promise applies only to offers where it is explicitly stated and may not be combined with other promotions. No guarantee of specific results is made.
4. SESSION ATTENDANCE
Please be available at your session start time. If you're running late, I'll try to accommodate a full session, but this may not be possible due to other bookings.
5. TECHNOLOGY & CONNECTIVITY (ONLINE SESSIONS)
You're responsible for a stable internet connection and a quiet environment. If a session is disrupted on your end, rescheduling is at my discretion. If disruption occurs on my end, I'll reschedule at no additional cost.
6. CONTACT BETWEEN SESSIONS
Contact between sessions is by email, phone, or text during office hours (Mon–Fri, 8am–5pm Pacific). Messages outside these hours will be responded to the next business day. This section describes one-to-one communication between clients and Laura Kate. Automated text messages are described in Section 20.
7. HEALTH & SAFETY
Disclose relevant medical or psychological conditions.
If you're under medical or psychiatric care, you may be asked to obtain written approval from your provider before beginning therapy.
I do not work with clients experiencing psychosis or epilepsy.
Massage therapy is offered for relaxation and wellness and is not a treatment for any medical condition. Please tell your therapist about any conditions, injuries, or concerns before your session. You may ask to adjust or stop a session at any time.
8. AGE REQUIREMENTS
Our services and text messaging program are intended for adults 18 and older.
9. HYPNOTHERAPY & GUIDED VISUALIZATION RECORDINGS
Sessions, classes, and calls may be recorded for your personal use and integration, and for our records. By booking or attending, you consent to recording. Live classes and webinars will state at the start when they are being recorded.
Safety Notice: Guided hypnosis and visualization recordings are deeply relaxing and should only be listened to when you are in a safe, stationary environment. Never listen while driving, operating machinery, or in any situation that requires your full attention.
Personal Use Only: All recordings, materials, and content are for your personal use only and may not be shared, reproduced, or distributed in any form.
Community & Download Access: For group programs, session recordings will be made available for download in your private course portal. You are encouraged to download your recordings for ongoing personal use. Community access is time-limited and will close at the end of the program period as specified at enrollment (e.g., 5 weeks for a 4-week program). After this period, community access will not be extended or renewed.
10. CONFIDENTIALITY & PRIVACY
All sessions and communication are confidential unless:
- You provide written consent
- Required by law or court order
- There's a risk of harm to self or others
- Abuse of a minor or vulnerable person is suspected
- A healthcare professional requests a report (with your permission)
Occasional peer consultations may occur under full anonymity.
By using services, you agree to the terms of the Your Stellar Life, Inc. Privacy Policy available on the website.
11. GROUP PROGRAM CONDUCT
Respectful and safe participation is expected in all group programs. Disruptive, inappropriate, or abusive behavior may result in removal without refund.
12. CLIENT RESPONSIBILITY
You agree to:
- Fully engage in the therapeutic process
- Follow through on exercises, recordings, or practices between sessions
- Understand that motivation and participation are key to your success
Therapy is a collaboration and not a passive process.
13. TESTIMONIALS & SUCCESS STORIES
Anonymized success stories or comments may be used in blogs, social media, or marketing materials unless you request otherwise. Identifying details are always removed or changed.
14. PROFESSIONAL BOUNDARIES & CONDUCT
- Attend sessions sober (unless on prescribed medication)
- Respectful behavior is required at all times
Abusive, aggressive, or unsafe behavior will result in session termination and may bar future sessions, with no refund.
15. RESULTS DISCLAIMER
While I commit to using my skills and experience to support you, no specific outcomes are guaranteed. Results vary from person to person. Many people experience significant shifts; however, individual results depend on a variety of factors including participation, personal history, and readiness for change.
16. LIABILITY & INDEMNITY
You agree that Your Stellar Life, Inc. and Laura Kate McHugh are not liable for outcomes related to services, except in cases of gross negligence or malpractice. You agree to indemnify against claims or damages arising from participation.
17. GOVERNING LAW
These terms are governed by the laws of California and the United States. All disputes will be handled in California courts.
18. TERMS REVISIONS
These terms may be updated at any time. Please check back for the latest version before resuming services after a break.
19. ACKNOWLEDGEMENT & CONSENT
By booking services or enrolling in a program, you confirm that:
- You understand the scope and limitations of the services provided
- You accept that this is not a substitute for medical or psychiatric care
- You can end services at any time
- You agree to participate actively and honestly
- You've disclosed relevant personal and health information to the best of your ability
- For programs with immediate digital access, you understand and agree that all sales are final
20. TEXT MESSAGING PROGRAM
Program: Your Stellar Life Text Messages
By providing your mobile number and checking the text message consent box on a Your Stellar Life sign-up or registration form, you agree to receive recurring text messages from Your Stellar Life, Inc. at that number. Messages may include class and event reminders, links to join live sessions, and occasional updates and offers, and may be sent using an automated system. Consent is not a condition of purchase or of receiving any service.
Message frequency varies. Message and data rates may apply.
To opt out, reply STOP at any time. You will receive a confirmation message and no further texts. For help, reply HELP or email laurakate@yourstellarlife.com.
Carriers are not liable for delayed or undelivered messages. This program is available to U.S. mobile numbers and is intended for people 18 and older. Your information is handled according to our Privacy Notice, and we do not share mobile information with third parties for marketing purposes.